Logistics

One of Sovil's main strengths is warehouse management. Strategically located in the heart of central Italy, the Sovil central warehouse, with its 10,000 square meters of surface area, has more than 1,000 items available in various colors for immediate delivery. This ensures an excellent response capability for order fulfillment, with orders shipped by 12:00 PM on the same day via the Quick Service, and deliveries throughout the national territory, including islands, within 48 hours of the request, thanks to a widespread network of highly reliable official partners chosen from the most efficient national and international couriers. Sovil monitors every shipment, ensuring that goods reach their destinations intact. Product packaging is always meticulously done to prevent accidental damage during transport.

Customers can count on personalized assistance before, during, and after delivery, and thanks to qualified staff and latest-generation technologies, they can flexibly define shipping times and methods.

Customer service

Customer satisfaction is one of Sovil's primary goals; we ensure the availability of spare parts even if an item has been out of production for 10 years, guaranteeing assistance for as long as possible.

Additionally, every item has a 2-year warranty on the electrical components and painting. For some series, the warranty is extended up to 5 years.

Sovil sells through a widespread network of agencies located throughout the national territory and provides expert and competent staff for on-site inspections or in-store visits.

Even during the pre-sales phase, Sovil offers its customers the best support with a dedicated assistance service that facilitates purchasing by providing specific information for a conscious and informed choice.

The sovil.com website is a valuable tool where you can view all products in various contexts that enhance their design and functionality. The ease of navigation and the atmospheric, ambient photos of Sovil items make Browse pleasant and allow for easy and secure selection of the line best suited to your tastes and needs.